Main tasks of the sales department
Posted: Wed Jan 22, 2025 7:22 am
The principle of the sales department is to retain customers. This is justified by the fact that attracting new customers costs many times more than retaining regular consumers of the brand.
Main tasks of the sales department
In addition, experts in this field claim that profit growth is directly dependent on customer retention. For example, if you raise CRR by about 5%, this will lead to profit growth of 30 to 90%. That is why company employees work so hard to ensure that the customer is satisfied.
Business growth and development
The well-coordinated work of sales managers helps the company grow. As already mentioned, well-built relationships with clients affect the following indicators: loyalty to the brand (NPS), satisfaction with the completed purchase (CSI).
The work of the sales dentist database department at the enterprise is fully visible when the brand is talked about, it is recognizable. This includes: online reviews, word of mouth, reviews on websites and much more. Consumers who see that you helped someone solve a particular problem will most likely choose your product, and not the same product of competitors. That is why working with clients in the sales department affects business growth.
Download a free selection of tools for calculating KPIs and increasing marketing metrics
Alexander Kuleshov
Alexander Kuleshov
General Director of Sales Generator LLC
Read more posts on my personal blog:
Over the past 7 years, we have conducted over 23,000 comprehensive website audits and I have learned that all of us as leaders need clear and working algorithms for our marketing and sales.
Today we will share with you 6 of the most valuable documents that we have developed for our clients.
Download for free and implement today:
Step-by-step guide to creating marketing KPIs
Template for calculating KPIs for a marketer
9 Examples of Universal Selling Commercial Proposals
Upgrade your CPs to close more deals
How to make KPI for the sales department so that profits grow by 20% or more?
Step-by-step template for calculating KPIs for OP managers
Checklist of 12 main indicators for website promotion
Find out what metrics are needed to properly optimize your website
40 Services for Working with Blog Content
We have collected the best services for working with content
How to define your target audience without mistakes?
A proven guide to defining a company's target audience
Download the collection for free
pdf 8.3 mb
doc 3.4 mb
Alrea
Main tasks of the sales department
In addition, experts in this field claim that profit growth is directly dependent on customer retention. For example, if you raise CRR by about 5%, this will lead to profit growth of 30 to 90%. That is why company employees work so hard to ensure that the customer is satisfied.
Business growth and development
The well-coordinated work of sales managers helps the company grow. As already mentioned, well-built relationships with clients affect the following indicators: loyalty to the brand (NPS), satisfaction with the completed purchase (CSI).
The work of the sales dentist database department at the enterprise is fully visible when the brand is talked about, it is recognizable. This includes: online reviews, word of mouth, reviews on websites and much more. Consumers who see that you helped someone solve a particular problem will most likely choose your product, and not the same product of competitors. That is why working with clients in the sales department affects business growth.
Download a free selection of tools for calculating KPIs and increasing marketing metrics
Alexander Kuleshov
Alexander Kuleshov
General Director of Sales Generator LLC
Read more posts on my personal blog:
Over the past 7 years, we have conducted over 23,000 comprehensive website audits and I have learned that all of us as leaders need clear and working algorithms for our marketing and sales.
Today we will share with you 6 of the most valuable documents that we have developed for our clients.
Download for free and implement today:
Step-by-step guide to creating marketing KPIs
Template for calculating KPIs for a marketer
9 Examples of Universal Selling Commercial Proposals
Upgrade your CPs to close more deals
How to make KPI for the sales department so that profits grow by 20% or more?
Step-by-step template for calculating KPIs for OP managers
Checklist of 12 main indicators for website promotion
Find out what metrics are needed to properly optimize your website
40 Services for Working with Blog Content
We have collected the best services for working with content
How to define your target audience without mistakes?
A proven guide to defining a company's target audience
Download the collection for free
pdf 8.3 mb
doc 3.4 mb
Alrea