We know, posting reviews is a pain. And if we also have to explain to the client where they will find the 'Write a review' tab after performing a Google search with your company name... they won't leave you any reviews (no matter how good a friend they are of yours).
You have to minimize the leak points, make it as simple and fast as possible.
How? By sending a direct link to your Google profile reviews so that your at&t email database customers only need a minute to write their review.
Thus, we will avoid:
that the client abandons during the process or procrastinates due to lack of time,
that you forget the route to the review tab,
that I can't find the place where the tab is,
that does not show the Google my business profile for geolocation reasons.
Perfect, you have a link and you are not afraid to use it, but use it well.
Below we give you some of the keys to getting the most out of it and for your reviews to rise like the foam of the cava when you uncork the bottle:
1 - Once the service or purchase is complete, send an email to the customer thanking them for their trust and encouraging them to leave a review. Use phrases like 'Help us with your opinion' and add a direct link to your reviews section in the email signature.
2 - Offer a discount on future purchases or a free gift in exchange for their review. This could be product samples, a lead magnet, whatever you can think of.
3 - Hold raffles. Another option to encourage your customers is to hold a raffle among all those who have left a review during the year. You'll see how quickly they'll be encouraged to participate.
If you want to get more out of it, you can add requirements that the comments meet a minimum number of words or that they respond to how they felt before using your product/service and how they felt afterwards. This way you will get higher quality testimonials.
4 - Take advantage of social media to share the link to your review page and ask your followers to write on it.
5 - Don't forget your employees and collaborators. They can also have an opinion and, in fact, more and more consumers are taking into account the working conditions offered by a company as well as its philosophy when choosing one brand or another.
6 - Share your favorite reviews on your website . In addition to generating trust, you will encourage other customers to share their experiences.
7 - Take advantage of happy moments to request a review and, if possible, discuss it in person and send the link afterwards.
If you know us from before, you will know that at Esmartia we have digital coherence engraved in our hearts, so we end this post by leading by example.
Here is our link so that, if you found this post useful, you can give us your 5 stars.
7 Keys to Getting More Customer Reviews on Google
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tongfkymm44
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