Patient experience: The individual is the true source of knowledge and an expert in how they want their care delivered. Efficient communication channels will empower the patient and encourage key engagement with care teams.
Patient outcomes: Effective email list uk digital communication and informed pathways lead to improved patient outcomes and support population health management.
Staff satisfaction: Care teams don't want repetitive process-driven tasks and data entry to be a key part of their role. Automation should prioritise streamlining handover activities between teams, leveraging data to facilitate efficient workflows.
Cost management: Efficiency gains from automation contribute to cost reduction. This could save the NHS billions annually.
We believe that transitioning towards tailored, strategic and targeted communications will support the goals of reforming healthcare workforce by supporting the above drivers for change. The elements of this will lie in the following three themes:
Empowering patients
Focusing on patient activation involves equipping individuals with the knowledge, skills, and confidence to manage their health and well-being independently and seek assistance when necessary. Essentially, it involves encouraging individuals to take charge of their own health. Empowering patients supports better patient outcomes and improves overall experience and interaction with care teams.
How can healthcare providers achieve these outcomes?
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