In response to the expectation, it is significant to
Posted: Mon Dec 23, 2024 10:43 am
Therefore, the healthcare organisation should perform a reengineering process to adapt their CRM strategy and tool in order to acquire potential customer coming for the service. Though e-health is not going to replace whole existing healthcare services, it is extendable systems which features and services can improve quality of service, provide effectiveness in process, and convenience for the patient. It also will form healthcare service more comprehensive and reliable in serving patients.
From the survey, we found that expectations in healthcare finland mobile code services are high, which create a challenge for a healthcare organisation. add features as the front end to tie up the interface of e-health. From the survey, it is important to improve customer satisfaction and health literacy in healthcare service to accommodate components and features of social networking capabilities, empowering patients, and availability of online health educator.
Making an appointment online, view their medical records, and consulting online with medical staffs are few examples of empowerment to patient. The authorisation to access health information will benefit both patient and healthcare organisation. From a patient perspective, their health literacy is expected to improve by the time they have a better knowledge of their own health status, and for the healthcare organisation is expected to be long-lasting relationship since they always in need to access the service. Additionally, empowerment is also believed giving them flexible time when and where they want to look upon their health-related activities.
From the survey, we found that expectations in healthcare finland mobile code services are high, which create a challenge for a healthcare organisation. add features as the front end to tie up the interface of e-health. From the survey, it is important to improve customer satisfaction and health literacy in healthcare service to accommodate components and features of social networking capabilities, empowering patients, and availability of online health educator.
Making an appointment online, view their medical records, and consulting online with medical staffs are few examples of empowerment to patient. The authorisation to access health information will benefit both patient and healthcare organisation. From a patient perspective, their health literacy is expected to improve by the time they have a better knowledge of their own health status, and for the healthcare organisation is expected to be long-lasting relationship since they always in need to access the service. Additionally, empowerment is also believed giving them flexible time when and where they want to look upon their health-related activities.