For example, being able to check the delivery status in real time allows customers to wait for their packages with peace of mind. Also, by improving services based on data analysis, we can provide services that meet customer needs.
4. How to Choose IT Tools for Logistics DX
For logistics DX to be successful, it is essential to introduce appropriate IT tools. However, with so many different tools available on the market, it can be hard to know which one to choose. Here, we will explain how to choose IT tools, focusing on three particularly important points.
4-1. Is the operation simple?
Simplicity of operability is extremely important when selecting IT tools. Whether or not employees in the field can use them smoothly will greatly affect the success of DX. If a tool that requires complicated operations turkey whatsapp number data is introduced, it will not take root in the field and the tool will not be used effectively.
Specifically, it is a good idea to check whether the interface is intuitive, whether the necessary functions can be accessed easily, whether it can be operated without looking at the manual, etc. It is also recommended to use a free trial or demo screen and have on-site employees actually operate the system to check its ease of use.
4-2. Is it mobile-friendly and easy to use on mobile?
Being mobile-compatible and easy to use on mobile devices is extremely important in the logistics field. In the logistics industry, tools are used in a variety of locations, such as inside trucks and warehouses. For this reason, it is desirable to have tools that can be operated comfortably on mobile devices such as smartphones and tablets.
Specifically, you should check whether the design is responsive, whether the buttons are large and easy to touch, and whether some of the functions can be used in an offline environment.