Synergy! is used for customer management in student recruitment at universities and vocational schools.

[hasnasadia]

CRM tools alone cannot provide an e-learning system. However, it can identify information such as 'this is the first time this customer has bought a guitar.' It is possible to create an opportunity to communicate with that person, such as by introducing them to e-learning, and to encourage them to 'try a little harder.' I think the most important role of CRM is to design a variety of experiences and services that will give customers a reason to continue doing business with your company, in order to maintain long-term relationships between companies and customers.


" (Higashiyama) Cloud-based CRM system "Synergy!" "Synergy!", developed by Synergy Marketing, is a cloud-based domestic CRM system. It not only manages relationships with customers, but also centralizes jamaica telegram database customer information, and condenses everything required for CRM, from cross-channel messaging to analysis. Higashiyama explains that Synergy!'s biggest selling point is its easy-to-understand user interface and ease of use as a tool . "The most important thing about the email delivery screen is that it has a UI that doesn't lead to incorrect delivery.


Since it will be used by people in the field, we designed it so that they won't feel anxious when using it." For example, cosmetics manufacturer A, which deals in skincare products, introduced Synergy! from Synergy Marketing, was worried that the email newsletter distribution function provided in the EC system alone was not enough to build relationships with customers. Therefore, Synergy Marketing and cosmetics manufacturer A thoroughly analyzed the purchasing trends of the EC site. By utilizing Synergy!, which they introduced, they were able to communicate one-to-one with customers.