As a result, new actions were taken through Public Consultation 41/2021, which created Act 10,413, of November 24, 2021. It resulted in the creation of new regulations, which establish the mandatory use of the prefix 3030 to make calls offering products. For telemarketing companies to comply with the new rule, some requirements must be followed to assign the prefix. Check out the list below:
The interested user, prior to requesting the resource by the provider, must reserve the code in the nSAPN database;
Upon formal request from the company, the Provider may reserve the code in the name of the responsible user;
Once the code has been reserved, the provider must request Authorization for Use in nSAPN;
The non-geographic code CNG 303 is for exclusive and mandatory use for active how to get usa phone numbertelemarketing activities, and the subscriber is prohibited from using any other codes for this purpose;
The use of specific numbers is also mandatory for current active telemarketing, within the established regulatory deadline (10/03 for mobile telephony and 08/06 for fixed telephony;
Telecommunications networks must clearly demonstrate, through clear identification on the display of the destination user's terminal, the virtual code used, in the format [0303N7N6N5N4N3N2N1].
"
Operators must preventively block calls originating from active telemarketing upon user request.
Companies that use active Telemarketing must use a single Non-Geographic Code [303].
Entities that carry out active telemarketing activities may use CNG 0303 to receive calls in accordance with the regulations.
In case of non-compliance with the regulations, telephone operators, responsible for implementing the code, are subject to the following responsibilities:
The operator is civilly, criminally and administratively liable for the information entered into the New Numbering Plan Administration System (Act 10,413/2021, item 5.1.1.);
The use of an unauthorized numbering resource or one that does not comply with the regulations will subject the provider to the sanctions provided for in the regulations (Act 10,413/2021, item 5.1.3.);
The provider must create appropriate control and administration processes to ensure the appropriate and efficient use of numbering resources (Act 10,413/2021, item 5.1.4.).
Latest regulations
-
- Posts: 17
- Joined: Sun Dec 22, 2024 3:30 am