How can companies use SMS to better communicate with their employees?

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If professional SMS is now one of the flagship tools of companies for good communication with their customers, it is not the only possible use! Its advantages can also be put to the service of internal communication in various fields… Discover how SMS can help you improve corporate communication and increase the satisfaction and efficiency of your employees.

Email vs. SMS for business communication
The more you communicate, the more effective you are as a company! Internal communication is a key element in business to improve employee engagement, employee retention , recruitment, management and productivity.

Email is a great way to communicate with people for their day-to-day office tasks. However, it can now create a feeling of flooding and overwhelm when new information arrives. Employees are inundated with emails every panama whatsapp list day and don’t always check their inboxes . There is therefore a significant risk that your internal communications will not all be read.

On the contrary:

SMS is a direct and impactful communication tool that gets to the point;
it is easy and quick to use;
SMS has a high opening rate (96%) and a long reading time (3 min);
it ensures that you reach your employees at all times;
it is compatible with all phones and only requires the cellular network;
SMS communication offers a very attractive price-performance ratio for businesses!
Also read: Internal communication: 3 advantages of sending documents by SMS

4 uses of SMS to streamline your internal communication
Here's how to communicate via SMS in business with your collaborators and employees on a daily basis.

1 – Send urgent communications to your mobile employees
Let's take the example of an accident on the way to work. If you send an email to all your employees that morning, it is very unlikely that it will be read. Sending an SMS is then the ideal solution to notify all your employees in a few minutes! In addition, SMS allows you to communicate effectively and quickly with your sales teams on the road or drivers on the move.

2 – Schedule SMS alerts to your staff
With an exceptional opening rate of over 96% and a reading time of 3 minutes, SMS is the most direct and effective means of communication for any last-minute communication with your colleagues ! Indeed, SMS is particularly suitable for reminding people of an important meeting or event that should not be missed, whether a few days before or the same morning. You can remind them of the location, room number and times.

Also consider communicating key dates by SMS , such as days of absence and public holidays, as well as deadlines, rather than by email. These little reminders will be particularly appreciated by your employees and collaborators and will allow them to be better organized on a daily basis . Opt for our SMS API , which allows the automation of sending an SMS according to your company calendar. A saving of time and efficiency guaranteed every day, for all your teams!

3 – Communicate on schedules
Send schedules to your employees, send them mission orders, receive confirmation of interventions... For all these situations, sending SMS allows you to communicate easily, in a targeted and instantaneous manner .

For management staff, SMS is a very effective tool, which allows them to save a maximum amount of time in daily management.

4 – Disseminate HR messages