Should I use a SaaS-specific or general-purpose CRM?

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Customize and scale features and add-ons
General-purpose CRMs have a large customer base, which provides more feedback and incentives to make their interfaces as easy to use as possible. This is great news for companies in all industries.

Not only will a general-purpose CRM have a simple interface, but it will also house a lot of different features, with the ability to customize your experience to fit your business goals and sales processes.

More flexible pricing than industry-specific CRMs
An industry-specific CRM may be cheaper than a general- finland phone numbers purpose one, but its pricing is often more rigid. With a general-purpose CRM, you have the flexibility to choose a plan within your budget and add features as you see fit.

Nutshell, for example, offers flexible plans that don’t skimp on features you need. Plus, you get the benefits of thousands of integrations to connect and native add-ons to enhance your sales process with email marketing, landing pages, or scheduling software, among others.

So now that you’ve seen the difference between a SaaS-specific and a general-purpose–and the advantages of each–it should be a clearer choice about which one to choose for your business.

Not sure yet? Well, if you’d prefer a SaaS-tailored interface, a faster setup time, and don’t mind limited integrations and rigid pricing, then a SaaS-specific CRM may be the right option for you.

Otherwise, if you have a preferred tech stack that could benefit from CRM integration capabilities, want a flexible pricing plan, and don’t mind a slightly more involved setup process, a general-purpose CRM is the one you want.

Nutshell is the ideal CRM for your SaaS business
If you’re looking for a robust, all-in-one CRM solution for your SaaS business, why not try Nutshell?

Our CRM is specifically designed to make adoption and implementation as simple as possible because no matter whether it’s general or industry-specific, the best CRM is one you’ll actually use.