Saudi Data Set

Small and medium-sized businesses face a number of unique challenges, particularly when it comes to customer service. Some of the main challenges include:

Limited resources: SMEs often operate on tight budgets, limiting their ability to invest in advanced technologies and hire large numbers of ...

Telegram has been continually investing in improving the speed and efficiency of the application, ensuring a more fluid and reliable user experience.

Security improvements include enhanced data encryption and new privacy options, ensuring that user communications remain safe and secure.

The update ...

On a verified Instagram, the blue badge authenticates the identity of public interest accounts, highlighting them as legitimate and increasing credibility and trust with followers .

Having a verified profile can be a significant differentiator, especially for companies and influencers looking for ...

Meta has revealed the launch of a new predictive Artificial Intelligence (AI) platform designed to improve business operations and increase conversion rates.

The solution uses advanced machine learning algorithms, thus providing accurate predictions that help companies make strategic decisions ...

Tools and solutions to optimize service on Black Friday
To support the intense volume of interactions, it is essential to have technological tools that automate processes and integrate different communication channels.


Chatbots and customer service automation : These tools allow you to handle ...

Recovering inactive customers is an excellent strategy to strengthen relationships with your base and generate more revenue.

This is because these customers have already interacted with your company in the past, and a well-planned reactivation can bring significant results , at a lower cost than ...

Using Meta AI in WhatsApp offers some significant advantages, such as:

Quick, automatic responses : AI helps streamline conversations by suggesting responses based on context.
Optimized search : With artificial intelligence, it is easier to find specific messages or relevant information in the chat ...

The TIC Kids Online Brazil 2024 report reveals important data on the digital behavior of children and adolescents. According to the survey, 80% of Brazilian children between the ages of 9 and 17 have a profile on social networks, highlighting the impact of the online environment on new generations ...

Each stage of the sales funnel reflects a specific moment in the customer's buying journey , which includes the discovery, consideration, and decision phases.

Let's understand how each of these steps corresponds to the purchasing process and how to align the sales funnel to follow this journey ...

WhatsApp has rolled out a new auto-formatting text feature for Android, available to beta users.

Version 2.24.23.9 brings new features that promise to improve clarity and facilitate communication between users, automatically applying styles such as underline and bold to highlight links, mentions in ...